We’re proud to share that IMAGETEC has achieved KMBS Pro-Tech certification for 2021 – making this our 9th year in a row!
The Pro-Tech Promise
When you partner with IMAGETEC as your service provider, you can expect service, support and satisfaction – second to none. As a Pro-Tech award winner, we offer our Konica Minolta customers “the benefit of a broad range of enhanced technical and management skills that includes:
- Professional, customer-oriented service department management and administration policies
- Service response times significantly better than the industry average
- Preventative maintenance programs that ensure maximum uptime and superior performance
- Inventory control systems that provide immediate access to replacement parts and components
- Comprehensive training programs and performance reviews to maintain the highest level of expertise
- Skilled technical specialists and service personnel trained on your specific products”
About the KMBS Pro-Tech Service Award
“The Pro-Tech Service Award recognizes those Konica Minolta dealers who have demonstrated an exceptional commitment to customer support and satisfaction. The Pro-Tech Service standard is challenging – and the evaluation procedure is rigorous and far-reaching.
Every element of the service operation is scrutinized, including technical expertise, inventory control, dispatch systems, management skills and customer satisfaction. This rigid standard is the reason our Pro-Tech Award has become such a powerful symbol of dedication and proficiency. Attaining Pro-Tech certification and becoming a member of the elite Pro-Tech group is indeed an honor.”
Experience Our Service Excellence Today
IMAGETEC is proud to be a recipient of the 2021 Konica Minolta Pro-Tech award and is committed to excellence in customer satisfaction through our process and technical expertise. Contact us today to see how we can partner with you to provide excellent document management and print solutions service.