We like to ensure that our customers are completely satisfied with whom they do business with.  That's why we provide services other than the norm.  We offer a variety of services to help keep your office running smoothly, so you can stay focused on other critical elements within your office.

Imagetec has also long been known for our superior service. Our Technicians have extensive experience and are considered experts in the industry.  They are not only factory trained, but obtain ongoing education to keep them sharp and up-to-date. Their experience, training and education has earned them the KONICA MINOLTA Pro-Tech Award for several years and the TOSHIBA PROMASTER’s Service Award since the inception of IMAGETEC L.P. in 1992!

Here are just a few reasons to choose IMAGETEC Service...

• Toshiba ProMasters Service Award Winner 1992 thru 2007
• Konica Minolta Pro-Tech Service Award Winner 2005 thru 2007
• 2003-2004 Toshiba Dealer of the Year
• Top 50 Office Products Dealer Nationally 1996-2002
• Microsoft Certified System Engineers (MCSE)
• Factory Certified Service Technicians
• Factory Authorized Training
• 4 Hour Average Response Time
• Chicagoland’s Premier Servicing Dealer
• Average Technician Tenure 8+ Years
• Automated Dispatch System corresponding with Blackberry PDA's
• We Service Both PC and MAC Environments

Benefits of IMAGETEC Maintenance Agreement:

• Provides 4-hour response time through our state-of-the-art OMD software system
• Provides emergency calls during our normal business hours at no additional charge
• Provides full-line factory trained technicians, copiers/fax/duplicators/laser printers
• Provides all parts replaced at no charge (unless otherwise noted)
• Provides protection for your business investment
• Provides protection again the rising costs of parts and labor
• Provides protection after manufacturer’s warranty expires
• Provides in-office service
• Provides 800 toll free number for technical support and training